New Reviews Added Weekly!
January 2, 2015
"Awesome facility. Staff was excellent. We enjoyed an awesome breakfast. Service was wonderful and everything was top notch and very clean. We went to the New Year's Eve party in the hotel's conference center and had a blast! Thank you for the hospitality!"
November 24, 2014
"Lovely hotel with a great view of Muskegon lake. Immaculately clean and well furnished. Beds were made exquisitely with washable duvets, instead of those old fashioned bedspreads that are rarely laundered. We enjoyed a late night dinner and drinks at the new restaurant inside the hotel. We received excellent service there. The front desk staff was genuinely friendly and welcoming."
October 30, 2014
"This was our first trip to Michigan. We booked the stay to celebrate our 40th anniversary. We picked this hotel because it is part of the Choice Hotels' Ascend Collection chain, so we knew it would be special. We were greeted by a sweet front desk clerk who immediately wished us a happy anniversary. Our room was spacious and the view we received allowed us to watch sailboats on the lake. We slept very well. The hotel was quiet, even on the night in which a hockey team was staying. Every staff member we encountered smiled and greeted us. We enjoyed the 24 hour pool, and we able to get in quiet, early morning swims. We plan to return to Muskegon for our next anniversary as well and can't wait to stay here again!"
October 22, 2014
"We were absolutely amazed with this hotel. Even more amazing is that it is part of the Choice Hotels chain, so we were able to get rewards for staying here! I can't possibly find anything we would change. Check in/check out was easy and the staff was very friendly. Our room was beautiful and we had sliding doors to open and let in a cool lake breeze. The hotel is within walking distance of downtown Muskegon and we found two awesome local breweries that we can't wait to visit again. The next morning, we took an 11 mile run by the water using trails that are just outside of the hotel! Breakfast was included in the rate. Overall, GREAT VISIT! We would love to come back again!"
October 15, 2014
"A nice, clean and comfy hotel. Beds are great. Rooms are nicely decorated and quiet. Breakfast was good and offered early for us early risers. This was our second trip to the hotel and we were just as impressed as we were the first time. It was a busy weekend for them (with 2 or 3 wedding parties staying there) but we hardly noticed them! The staff was just as prompt and courteous as always! Great job!"
October 8, 2014
"While traveling on business it was recommended that we stay at the Shoreline Inn. We paid a little extra to upgrade to their Club Level Rooms. What a wonderful experience we had! Part of the upgrade included two free drinks per night at their lobby bar. The room was beautiful, tastefully decorated and spacious. There must have been 6 pillows on my bed, some soft and some firm. The room was very clean and I enjoyed the extras that come with the upgrade, including a robe that I snuggled up with after my shower and a lapdesk that allowed me to check my emails comfortably while sitting on the bed! The breakfast is better than most hotels I've stayed at. I hope to come back to the area soon so I can stay again."
September 29, 2014
"My husband and I were pleasantly surprised at how nice the room was. We had a corner room with a fireplace and Jacuzzi, and were amazed by the view we received. We could open up our patio doors and enjoy the sunset each night. We also enjoyed dining at the Bistro downstairs. They had some of our favorite Michigan beers too! We'll definitely be back!"
September 23, 2014
"What a wonderful stay! We used our Choice Privilege Points to book two free nights in a Penthouse Room and enjoyed every minute of it! The staff was very friendly and helpful at check in and the room was very clean and well appointed. We had an amazing view, full kitchen (with dishwasher, stove, etc), and a lovely set table. The room was even more enjoyable once we had room service delivered from the Lake House. This is one of our favorite places to eat! I am already looking forward to an upcoming stay with my mom and sister for a birthday weekend. Thank you for the wonderful stay!"
September 11, 2014
"Beautiful place with gorgeous views of the water and the downtown area. We didn't want to leave! We ate at the Lake House restaurant which is just a quick walk from the hotel. It is on the water as well and has amazing food! The new bistro restaurant inside the hotel was a great place to have a nightcap. We can't wait to come back!"
September 5, 2014
"Clean & friendly. 2 pools for the grandkids to play in, two hot tubs for the adults to soak in. Free ample parking. Huge breakfast buffet. We had a lot of fun in the game room/arcade area. I enjoyed the enthusiasm of each and every staff member on duty while we were there. I highly recommend this hotel for business travel or a personal getaway."
September 1, 2014
"Right on the lake next to the marina. Great looking hotel inside and out. Pay extra for a water view! Free breakfast in the morning has hot and cold options. Really nice shop inside is open 24 hours with food, drinks and stuff you might have forgotten to pack (like toothpaste). Not too bad pricing either. Nice indoor and outdoor pool area. If you are in Muskegon, you really should stay here!"
August 21, 2014
"We stayed here two nights and paid extra to book the Club Level. The room had a comfortable king size bed, iPod dock, bath robe, Keurig coffee machine and a voucher for complimentary drinks at the lobby bar. We also had free water bottles in the fridge (nice touch). The front desk receptionists were very pleasant and gave us directions to restaurants in the area that were amazing. The restaurant next door was also very good. Our stay overall was great! Thank you!"
August 8, 2014
"My daughter, my grandsons and myself stayed here and felt so safe and secure. The hotel was wonderful. Guest services were very helpful. Room was very clean, breakfast was very good and plentiful. Very good location, both pools were fun and well kept. Walking along the pathways by the lake was very relaxing. Room view was beautiful and beds were very comfy."
August 4, 2014
"I love this hotel. I stay there several times a year and always hate to leave! The view is absolutely gorgeous - worth spending the extra for a corner room. The staff is wonderful! Everyone I ran into said hi and wished me a good day. I love the addition of the Bistro - food was excellent! The pool area is so relaxing and very clean. This is a great place for anyone - lots of activities close by for families. I've stayed at hotels all over the US and this is my favorite!"
August 1, 2014
"We stayed here again for several reasons. 1. Jacuzzi rooms 2. water view 3. free delicious breakfast 4. CLEAN 5. inside and outside pools 6. 15 minutes from Michigan Adventure."
July 27, 2014
“We booked this hotel for 2 nights on a girls getaway. We love the Muskegon area for the beaches and beautiful Lake Michigan. When we arrived our room was ready, a very friendly bell man came & took all our luggage (and there was a lot) right up to the room & took everything off the cart as well in the room! Our room was huge! Large King size bed, and queen bed in seperate area. 2 tv's, large doorwall to open to a beautiful view of Muskegon Lake and the Marina. 2 pools, 2 restaurants to choose from, the friendliest staff I have ever encountered, and the cleanest hotel I have ever seen. The furnishings are high end antiques and the beds extremely comfy. I would stay here again anytime - what a wonderful 2 days we had. Next time we will stay longer.”
July 26, 2014
“The Shoreline Inn has been refurbished to look like something out of 100 years ago. Yet the best part of the hotel is the room size and the view. So close to Michigan’s Adventure! Two options for room service which is unheard of.”
July 25, 2014
“This hotel was newly remodeled so it looked brand new. Everything was clean, our room was huge and had an extra sink, full size fridge and microwave. The breakfast was good and included a lot of options. We also visited the Lake House restaurant and had a great experience. The hotel pool was nice and warm and also had two hot tubs for relaxing.”
July 14, 2014
“Very pleasant experience. We had a great time as a traveling family of four. Impeccably clean with courteous staff. Outstanding views of the marina and lake. Two onsite dining options, both appealing. Nearby several Muskegon-area attractions, most family friendly.”
July 1, 2014
“We were pleasantly surprised by this hotel. I will never stay anywhere else when I come to Muskegon. The hotel is beautiful and the staff is superb. The view was just gorgeous and our room was very spacious. I enjoyed the quietness of the hotel – no kids running the halls, no traffic.”
June 23, 2014
“We could not believe that this hotel did not cost more than it did. The room was huge. The pools and hot tubs (yes, plural) were very nice and well kept. The breakfast was wonderful! We will definitely be back!”
June 16, 2014
“Very close to Michigan’s Adventure which is a huge plus. We really hit the jackpot staying here! Everything was great from the moment we parked the car. My kids loved the room and the balcony. Both pools are very clean. Breakfast was perfect for our family, and we left stuffed. We had such a great time!”
June 12, 2014
“The hotel is designed in a vintage classic European style…very nice. Hotel is located right on the marina and our room had sliding doors to the outside. The staff was very friendly. The rooms were clean with a fridge and a microwave. The halls were very quiet. Great breakfast.”
May 30, 2014
“What a great location! Within walking distance to Downtown Muskegon and only a couple minute drive to the beach. Everyone at the hotel is so nice and helpful. The bar was the perfect place to relax after a day with the family. Loved the Lake House next door.”
May 28, 2014
“The Shoreline Inn exceeded our expectations. Our room came with a wonderful view of the lake and a superb sunset. The hotel itself was modern and clean. Beds were excellent. Staff was professional and helpful. The restaurant next door was great to sit out on the deck and have a couple drinks and dinner.”
May 12, 2014
“Wonderful property – you won’t be disappointed. Clean and comfortable accommodations with great staff! Only a 2 block walk to Downtown Muskegon – full of must see historic sites. Would stay here again in a heartbeat!”
May 6, 2014
“I will never stay anywhere else when I’m in Muskegon. There was ample room in our room for myself and my three guests. We enjoyed a cocktail in the bar overlooking the pool and a beautiful walk along the marina. We were able to take full advantage of our full size fridge by bringing items to grill on the outdoor grilling area. Amazing value!”
April 19, 2014
My family of four (two adults / two children - 16 & 11) spent one night in April 2014 at this hotel. We all had a wonderful experience. It is a very nice hotel and the staff is very friendly. There are many very nice touches throughout the hotel. My family especially liked all the nice sitting rooms throughout the hotel (one room included 4 computers available to guests). The breakfast that was included was tremendous (eggs, bacon, sausage, breakfast style potatoes, yogurt, etc) and the breakfast area was also very nice; much nicer than most hotels. The wall coverings, bed spreads, carpeting, and antiques just made the place feel more upscale then the price we paid.
April 3, 2014
Clean, convenient. Was able to use the indoor pool which the kids loved. Very big spacious room with nice size fridge. The best part was the restaurant next door. The most amazing food ever. Will definitely return here.
March 30, 2014
My stay was short as it was for business the next morning. It was my first visit to this hotel and the city of Muskegon. I was shocked that a hotel decorated in such ornate, antique fashion was so impeccably clean! The lobby, common areas and business center had a lot of charm and old flavor.
My room was booked under the company's room block and had no issues with check-in. The clerk was extremely friendly and attentive. When I got to my 6th floor room, neither key would work. I went back down, the clerk fixed it immediately and even accompanied me to my room to be sure they worked this time. Nice.
The room was perfectly clean, the furniture had a solid, antique feel. It was very quiet, not even noise from the elevator right outside my room. There was a microwave, coffee maker, fridge and sink — basically a mini-kitchenette. The desk area was very useful with enough outlets, a comfortable desk chair and free (fast) Wi-Fi to do online work. The bed was comfortable with plush comforters and sheets with soft and firm pillows.
I didn't visit the indoor pool, but it looked very organized, clean and inviting.
I was most impressed with the free breakfast. Eggs, bacon, sausage, potatoes, yogurts, fruit cups, waffles, assorted breads, cereals, various juices, milks, coffees, teas. Most of the food is in the bar area, but be sure to walk into the dining room for more choices! Everything was well stocked and clean with plenty of variety including tortillas and toppings for breakfast burritos,
Besides being so well-kept, the other high impression was the friendliness of the staff. I'm not sure if one can be "over-friendly", but if so, they did it! Every time I passed a maid, clerk or maintenance person they ALWAYS greeted me or even struck up conversation. They made you feel like they were genuinely happy that you were there. That really made me feel welcome.
I only wish I had more time to enjoy this fantastic hotel! Maybe I'll make a weekend leisure trip back to Muskegon!
Mar 7, 2014
"Wonderful view of Lake Muskegon and well maintained facility. Easy to find as it clearly stands out in the Muskegon skyline. Many great places to visit within minutes of the hotel, or the hotel itself offers great choices. Top notch breakfast as well."
Feb 25, 2014
"Very nice hotel. Clean, updated and friendly staff. Room was quiet - I had the best night sleep I have ever had in a hotel. Breakfast was good - opened at 6:00 am which is what we needed for an early start. We also ate dinner at the restaurant next door and the food was excellent. This hotel would be a nice location for a romantic getaway."
Feb 22, 2014
"My wife and I spent a post-Valentines getaway here and really enjoyed the hotel. The room was very clean--she particularly noticed that the comforter seem freshly washed. The full refrigerator and Keurig instead of a regular coffeemaker were pleasant surprises. The 9th-floor view was very nice, even in winter. The breakfast was great. There was a full hot breakfast on the bar, and after we filled our plates, discovered lots more choices in the dining room! Bacon was a extra touch that I don't usually find in hotel breakfast buffets. All the staff I encountered were friendly and helpful."
January 20, 2014
"We come to Muskegon for business and the company always books us at Shoreline Inn. It's a great hotel, right on the water. The staff is always so friendly and helpful. The room is clean, comfortable and never looks worn. The beds are so comfortable and I was tempted to sneak a pillow home they were so comfortable!
They've recently redecorated the lobby and it's beautiful. They added a lobby bar, which is perfect for a nightcap.
The business floor, which we don't always get, is great! It has perks that makes your stay there extra special.
Free breakfast includes hot items including make your own egg tortillas. Yum!
We will be back for sure!."
January 4, 2014
"I really did enjoy the cozyness of th e room and the staff was friendly and helpful. I would definitely stay again! The staff all had good attitudes and were full of smiles."
January 1, 2014
"We stayed for New Year's Eve and had such a great time, we didn't want to leave! We will definitely be back and will recommend the hotel to our out of town family and friends!"
December 16, 2013
"We stayed in a suite on the tenth floor. It was a beautiful room with a good view. There was a nice kitchen area. The bathroom had a jacuzzi tub with doors that opened to the dining area righ tin front of the gas fireplace. The breakfast was very good with a lot of selection. I would stay here again."
November 30, 2013
"Great hotel experience. Every staff person was kind, efficient and professional. Front Desk went above and beyond to serve us. The rooms are magnificent and the views of Muskegon Lake are awesome. Great place to get away."
November 23, 2013
"From the moment I entered the hotel, I was impressed by the decor; rich colors, vintage feel, antiques that adorn the halls and walls. It was a warm welcome on a windy day. The staff was friendly, professional, and empathetic, checking on every possibility to accomodate my needs. They relieved the frustration I was experiencing prior to arriving. Once I opened the door to my room, I was so impressed by the spacious room and luxurious decor. There were sliders that spanned two of the walls, inviting me to take in the views and relax. The fireplace instantly made the atmosphere cuddly and helped shake the chill from outdoors. I was able to settle in, get work done on my laptop while laying comfortably on the king-sized bed with a variety of pillows to accomodate my preference of soft vs. firm. My desire to treat myself like a queen was complete when I had room service deliver a very tasty meal. No hassles, just pure bliss. This was a Pure Michigan experience, and I didn't even take in all the hotel had to offer. On my next stay, I look forward to enjoying the other amenities and company of other guests at the fitness room, pool area, and business center. I might even indulge in a drink at the bar area. Come join me - I'm sure you will want to share your experience as well."
November 11, 2013
"We drove here on a whim, with no plans - checked in late that evening. What a beautiful surprise! The inside of the hotel is very neat and well decorated with a modern vintage feel. When we woke up in the morning and opened our windows, we looked out onto the lake. The staff was very kind and courteous during our visit. We will be going back! Also, they have the world's best pillows!"
October 19, 2013
"I have stayed here twice and both times had a great sleep, they make sure the hotel is quiet after 10pm. Rooms are spacious and if you get the chance to request a room, ask for the lake view. I would stay here again!"
October 5, 2013
"This was one of the most beautiful inns we have ever visited. Our service and room over the water was perfect. We could not have asked for anything more in a breakfast. Thank you for a memorable weekend. We will return!"
September 28, 2013
"I stayed here for a work related trip. The price was amazing and the view was fantastic -- overlooking the marina. They put in all the stops -- desk, microwave, fridge, kitchen sink, wardrobe, flat screen TV, sliding doors that open to the outside, coffee maker, comfy king bed with arm chair. Hot breakfast buffet in a large dining area overlooking the marina with plenty of choices of food. Nice little shop to pick up what you need and a business center. If you are a walker/runner, you will like the paved walkways. Oh, I loved the lobby decor -- really cool antiques all over the place. I feel like the manager/owner cares about the appearance and experiences of guests. My dinner at the adjoining restaurant had a great atmosphere and terrific live music."
September 22, 2013
"This is truly a hidden gem. The hotel is tastefully decorated and the staff is first rate. The rooms are spacious and have a very "homey" feel rather than a hotel room."
September 15, 2013
"Very happy that we decided to stay here - I will be back! Hotel is clean, staff is friendly and the views are wonderful! I loved waking up to the morning sunrise view from my bed and loved the views of the water and early morning fishing boats."
September 13, 2013
"We can't wait to go back! I absolutely love this place!! It was gorgeous. The bed was so comfortable and the living quarters was very comfy. The view was so amazing. The pool was open 24 hours and the choices for breakfast were very nice!"
September 4, 2013
"Best kept secret on the MI Shore. Beautiful hotel, right on a marina. Can walk to downtown area, rent a bike or boat, or just sit and watch the boats go in and out of the marina. Excellent free breakfast."
August 29, 2013
"I was simply blown away from the minute we walked in the door. The atmosphere in this charming hotel just made me want to stay for weeks! My bed was the most comfortable bed I've ever slept on in a hotel and I do a lot of traveling! The bathroom and shower were just as amazing as the rest of the room. Breakfast the next morning was way more than expected. I would HIGHLY recommend staying at the Shoreline and I cannot wait to return!!"
August 22, 2013
"This is possibly one of the most amazing hotels that we have ever had the pleasure to rest our heads at in the state of Michigan! This place was more than an inn...it was an entire experience in itself. The Shoreline is not the run of the mill hotel that you see or stay at every day. There is nothing standard about this place. The minute you walk into the lobby you will be impressed. The decor is stunning. There are antiques throughout. Care to be refreshed? There is a coffee bar with flavor infused waters as well. All on the house. There is a very generous sitting area with an computers and wifi. Also there is a small store where you can purchase anything from food and booze to toys for the little ones. The bar is comfortable and service was excellent. There is also free breakfast in the morning. The two pools are perfect and there is a small game room outside the indoor pool area. The service is impressive. It seemed all of the staff was happy and very eager to answer even the silliest of questions. All of our needs were met in a matter of minutes."
August 15, 2013
"We had a spacious corner room with views of Muskegon Lake, sliding doors that open for fresh air and iron railing for safety. Room came equipped with a fridge, microwave, whirlpool tub, separate shower and a gas fireplace with a little table and chairs. Free wireless. This was so unexpected for the price we paid. There is an outdoor and indoor pool, little cabanas and cushiony chairs. Felt like we were in Florida, not Michigan! Our stay even included breakfast! Bikes available for riding on paved bike path, kayaks, paddle boats, pontoon boats for rental. Next door is a fabulous restaurant. Awesome! Sit inside or out. You won't be disappointed!"
August 11, 2013
"The staff were friendly, very nice renovations. gorgeous view, two pools and two jacuzzis! The lawn to the outside pool is fabulous and super comfy chairs for sunbathing. We will be visiting again for sure!"
July 8, 2013
"My family & I stayed here for several days while attending a nephew's wedding, part of which was in the hotel facility. The room was lovely even though we didn't have a view of the lake. The room was very large and quiet. The staff was quite helpful adjusting the cleaning time to be more convenient to us. We were traveling with 2 young children and were very pleased with the family atmosphere of the entire hotel. There was a large grassy area outside the indoor pool where the younger children could run and play together and be seen while the adults talked in a nearby seating area. Our group ranged from 8 months to 65+ and we were all pleased with the arrangement. We enjoyed the complimentary breakfast as well as the availability of the restaurant on premises. Having the reception in the hotel's conference center was most convenient. no parking hassles...just walk over. I would definitely recommend this hotel to friends and would love to visit again."
July 4, 2013
"We stayed there for a night and had a very pleasant experience. Front desk was very nice and attentive. The room was large, the hotel grounds are gorgeous. It does every justice to its "boutique" status! The hotel smells nice, everything is clean and well taken care of. Once we arrived at our room, front desk called us to check if everything was to our liking! What a nice touch! Loved it and would certainly come back!"
June 20, 2013
"I've stayed here 3 times for business and love it. I wouldn't come up for my business trips if they put us up at another hotel. Excellent customer service. The rooms are always clean and comfortable. The food at the hotel's restaurant is delicious!"
June 8, 2013
"The views from the balconies were AMAZING! If you plan on staying here, I HIGHLY recommend booking a corner room! The kids enjoyed both the indoor and outdoor pools, and walking along the walkway out to the pier. You could watch boats coming and going from the marina also. If we ever vacation in Muskegon, this will definitely be where we stay again."
May 27, 2013
"Our overall impression of the Shoreline Inn was excellent. They cater to the customer 100% and it was nice to be treated as if our patronage mattered to them. A beautiful facility indeed & we will definitely stay again."
May 9, 2013
"This place is a hidden secret! The staff was fantastic and patient. The hotel itself is beautiful, very elegant, right on the water. Rooms are private and extremely well decorated...all looks very new."
April 29, 2013
"Very clean and spacious rooms with refrigerator and keurig coffee pot in our room. Bed was comfortable and we had a great view of the lake. We enjoyed the hot tubs, fireplace and pool. Breakfast was very good and filling. Nice to have coffee available all day. The staff was very nice and welcoming. I would highly recommend this hotel."
April 14, 2013
"Upon arrival, we were greeted by friendly and helpful staff. The hotel is beautifully decorated and very clean. We enjoyed the pool and TWO hot tubs! The beds and pillows were very comfortable and the rooms are spacious and comfortable. The breakfast was nice and we got plenty to eat. I would highly recommend this hotel!"
March 28, 2013
"Loved everything about the hotel. It was a nice change. We loved the appearance and the lake view from our room. And the layout of our room, and the size. Also loved that we could control our own thermostat with in wall vents instead of the big bulky heaters other hotels have."
March 22, 2013
"We continue to have a good experience there. The staff provided a complimentary room upgrade as we were celebrating our 21st anniversary while watching our son play w the Jacks. Thank you!"
March 17, 2013
"It is beautifully appointed and furnished. Excellent amenities. Really couldn't want for more. Many thanks!"