New Reviews Added Weekly!
October 19, 2015
"It stands tall and is a very pretty place with the water behind it. Looks like a place out of a movie. The staff were all very friendly and the entire place was clean and well decorated. We loved the floor to ceiling sliding glass door that actually opened! It's a great place to stay if you're in the area and the breakfast in the morning was the best we've had at a hotel!"
October 15, 2015
"We had a lovely marina view room, very large with a full kitchenette two queen beds and a sofa. The bathroom was very large. Very nice accommodations. Complimentary breakfast offered many choices and it was very good. Nice friendly staff. Very helpful."
October 8, 2015
"Stayed at this hotel for two nights over the weekend and were very pleased. Had a nice room on the 9th floor with a sofa, large refrigerator, microwave and coffee maker. Beds were very comfortable. Free wifi. Buffet breakfast was served from 6 until 10 a.m. and was very good. Hotel employees were all very personable. Would definitely stay again."
October 5, 2015
"I've gone almost every year for the past 4 years and it has always been a great experience. The rooms are clean and nicely decorated. The beds and pillows are very comfortable. They serve a breakfast that is varied that you don't have to wake at the crack of dawn to catch. The staff has always been warm and accommodating, and very polite."
September 30, 2015
"We just stayed at the Shoreline (for the 3rd time in 3 years) and I have to say that I just love it here. We always get the same room, different floors, the corner king in the northwest corner of the hotel. This year we were on the 8th floor, the highest yet! The balcony overlooks the marina and the Lake House restaurant (yum!), and the windows by the corner where the bed is gives a beautiful vista extending across Muskegon Lake and out to Lake Michigan. The hotel staff is extremely nice and professional, the place is clean as can be, and the free breasfast is pretty darn good! I love the outdoor pool by the marina, and there is also an indoor pool and 2 hot tubs! We will be back next September!!!"
September 27, 2015
"The only regret is that we didn't stay longer. This was a great place to stay. All staff were well accommodating. The Restaurant just outside the hotel was fantastic too, sat outside and the ambiance with the great music, food and then the service was top notch. Thank you for a great ending to our road trip from the UP."
September 26, 2015
"We have been staying in the Shoreline Inn the past few years the night before we take the Lake Express Ferry back to Wisconsin. Each time we have booked a room overlooking the marina next door and Muskegon harbor. It is a beautiful view. There is an excellent seafood restaurant next door, and the breakfast buffet (which includes mixed fruit, eggs, suasage, and bacon) is much better than average hotel fare. We always look forward to staying here and know that it will be a restful experience."
September 21, 2015
"Every August my family from Rochester Hills, Mi comes to Muskegon to visit us and we ALWAYS go with The Shoreline Inn. It never disappoints us. The front lobby is gorgeous. There's always water and coffee ready for guests in the lobby. The newer bar is a great amenity as well as the restaurant. There is a beautiful outdoor pool with cabanas and a 24 hour indoor pool with TWO jacuzzis. The rooms are spacious and clean. We had a full size fridge in our room which is awesome. The views are incredible and there is awesome room service. This hotel is a MUST if you are visiting Muskegon!!"
September 18, 2015
"Road tripping with my mom, we arrived here late on the Thursday before Labor Day weekend. Check in was a breeze, probably in part due to I was cashing in a reward night with Choice Hotels. The room was gorgeous. A penthouse suite with water views on both sides, as well as parts of the city. Our room included a kitchenette, (that included a dishwasher), a beautiful glass dining room table set for four, and living room area with a TV, and then a bedroom with the bathroom. There were probably four sliding glass doors, with one opening up to a balcony. A perfect respite after a long drive up from southern Ohio. The interior designers for this location have definitely spent some time on detail. Lots of ornate ceiling tiles or hooks, lovely wall decor. Exceptionally clean. Even arriving so late in the night, it was nice that the hotel restaurant was still open. After checking in and expressing our enthusiasm to each other for the awesome room, we had enough time to go downstairs and enjoy a quick dinner at the bar. The staff was very helpful and friendly. There's another restaurant on the perpendicular side of the marina that we didn't get a chance to go to, but heard from the staff that it was a very nice restaurant and visited by some of the elite of Muskegon, according to the bartender. Before retiring, we strolled along the outside grounds, walking through the marina and then out along a pier that had large seating abundantly placed. The continental breakfast was good. A pretty typical free breakfast. My only regret was that we didn't get to spend more time in this building. There was so much more to offer that we didn't get a chance to enjoy. Should we make our way through the Lake Michigan shores again, we will be back!"
September 15, 2015
"I had no idea this hotel existed. I booked it based on other reviews and was not disappointed. The location was beautiful and convenient to lots of restaurants and breweries. The rooms were huge and ours even had a full size refrigerator. Every employee we encountered went out of their way to say hello and made you feel welcome. A great experience!"
September 6, 2015
"We love this hotel! It has a charming character, the lobby is decorated with old furniture, luggage, and mirrors. The location is right off the marina. You can take a relaxing stroll past the marina, by the outdoor pools, and right along the water. The view at sunset is amazing! The rooms are very clean and comfortable. They do a wonderful job! The restaurant next door, the Lake House, is a nice place to unwind in the evenings."
September 3, 2015
"Wow one of the finest hotels I have ever been to, and I have traveled a lot. The front desk was professional and informative. The view from the room was to die for. I was there for a concert and it was in walking distance of the concert. It is a kid friendly hotel with a fridge and microwave in the room . An excellent restaurant on the marina. I cannot wait to go back."
September 1, 2015
"After some GPS confusion, we arrived at the Shoreline Inn. Our first stop on a Michigan road trip around the lake. The Shoreline Inn is impressive when you pull up. The lobby is not your usual chain hotel type of lobby. Feels much higher scale. The room was very nice. Has a kitchen sink area near the fridge and microwave which is handy. Outdoor pool was warm and so fun for our kids! There is a very nice outdoor seating area adjacent to the pool.There is also an indoor pool. It is located on a marina and we always enjoy looking at the boats. We walked next door to the adjacent restaurant, The Lake House Waterfront Grill, for a late dinner. The outdoor seating was very nice. We stayed for the breakfast buffet which was included in the stay. It was one of the nicer breakfast buffets I've experienced. Our stay in Muskegon was too short, as we headed on our way after one night. I would definitely stay at this hotel if in Muskegon in the future."
August 29, 2015
"We stayed 2 nights at the Shoreline. Our family of 5 (3 teenagers) had a room with 2 Queens and a rollaway. The room was clean and comfortable. It's pretty new and nicely maintained. There were lots of areas outside the room to hang out - poolside indoor and out, lakeside seating, several lobbies. They had gas grills and picnic tables by the lake if you wanted to bring your own food and cookout. The indoor pool is a saltwater pool and it has 2 hot tubs in that area. The outdoor pool is open 24 hours for adults. The breakfast was nice. Eggs, sausage, pancakes, cereal, pastries. We had a nice view of Muskegon Lake from our room. The hotel staff was very friendly and helpful. We took several day trips and used this hotel as base. We went North to the dunes at Silver Lake and we went to the beach at Pere Marquette - both good places to visit. It's not far from Fricano's Pizza - worth trying if you are in the area."
August 24, 2015
"This hotel can be a comfortable, upscale home base as you explore all that the beautiful Lake Michigan lakeshore has to offer. Firm mattresses and comfortable bedding will ensure a good nights' rest. The hotel is on Muskegon Lake and offers great views. Even if your room has no balcony, the large windows will open and the fresh lake air can be enjoyed. Nearby are sandy Lake Michigan beaches, Muskegon River canoeing, Grand Haven shopping and more. The hot breakfast buffet that is included is hearty and will not disappoint. Friendly, helpful staff also."
August 20, 2015
"Visited Hotel for a wedding, traveling with a family of 5 (2 adults, 3 kids, 13, 11 and 7). From the moment you hit the front desk, you will notice you are not in any regular hotel. The friendliness at the front desk is superior, staff is patient and after a 5 hour road trip, it all caught me off guard. Housekeeping and hotel staff always saying hello, asking how you are and it really sets a positive, calming tone for the hotel overall. Other chains could learn from this. Hotel itself offers 24 hour pool, with adults only from 11pm until 7am, hot tubs, showers, pool towels all onsite. Hotel room was larger than normal, had a full size fridge, kitchen utensils, sink, a very large bathroom and décor is excellently done. Queen sized beds were also ridiculously comfortable with not one, but two types of pillow softness to choose from. Great free buffet breakfast in the morning, loads of seating and a cooler stocked with drinks, yogurt, fruit and milk (including dairy free). Coffee and water available around the clock in the lobby as well. Facilities at the conference room was also very well decorated, situated right on the water, overlooking a very beautiful pier. Overall, pleasantly surprised at the staff, facilities and would definitely recommend this hotel for families."
August 17, 2015
"The Shoreline Inn is a rare find. A lovely hotel with large, comfortable, clean rooms with amazing views of the lake. Outstanding restaurant right next door on the lake. The staff is friendly and helpful. The perfect respite on our trip across the country."
August 15, 2015
"We just returned from a 2 week vacation and this hotel was our last stop. We stayed for 3 nights at this location and would love to go back!
Checking into this hotel went smoothly and quickly. Upon entering our room, we were very pleased. Great view of the lake and marina. The room was clean and well appointed. It was very large and so was the bathroom. The beds were comfortable, towels were plush and we always had plenty of them in our room. It even had a full size fridge and cabinets. Such a nice option!
You have 2 pool options. One indoor with 2 hot tubs. One outdoor. The outdoor pool was open until 9. The indoor open 24 hours but no children after 11.
There were many lounging options outside as well. They also had grills available with picnic tables too.
The breakfast was wonderful. Many options and always fully restocked. From eggs, sausage, potatoes, bagels, cereals and more. Plus there was also plenty of tables for dining at.
We will definitely stay at this location if in the area again and would not hesitate to suggest it to friends and family!"
August 8, 2015
"We found this gem of a hotel last week and loved everything it had to offer! Indoor and outdoor pools were well-maintained - they are saltwater, which I didn't know was even a thing, but I could barely tell (lucky for me since i hate swimming in salt water). The outdoor area had plenty of seating possibilities, even a couple of clamshell-style cabanas situated right by the water facing west so you can enjoy watching the sunset.
I have to give mad props to the Guest Services Agent who checked us in. He was handling multiple issues at once that day, but was still super friendly and professional!
The Lake House restaurant has excellent food, and the free breakfast every morning was more than substantial. There are also some great local places nearby like Mia & Grace, and Rebel Pies (which is connected to Unruly Brewing Co, serves great beer).
We didn't get to take advantage of any water sports, but can't wait to return and check out even more of what the hotel has to offer."
August 7, 2015
"We've been staying here for the past 6 summers. We always take our kids to Michigan's Adventure, and this is the only hotel we'll stay at. From check in to check out the staff's friendliness and professionalism is undeniable. The hotel is always extremely clean and comfortable, from all the little seating areas throughout the hotel, to the spacious, super, cozy rooms. The view from your room is spectacular, overlooking the water and marina, just beautiful. There are 2 pools, outdoors and inside, which we always enjoy, the outdoor seating area in fantastic. They recently added a nice resturant/ bar area, we've enjoyed some good food delivered right to our room at night. We are already looking forward to our stay next summer. Definitely plan on staying more then 1 night, if you don't you'll regret it."
August 5, 2015
"Stayed at the Shoreline after escaping a less than fun vacation further north. It had everything we needed and more. Indoor and outdoor pools plus 2 spa pools, (fitness area off indoor pool), great views of marina and Lake Muskegon. Free breakfast including hot items. Sliding windows open wide to let you enjoy the breeze. Staff helpful, friendly and courteous. Late check out of a couple of hours no problem. We didn't use the cafe or restaurant but noted room service available from both. Drawing room off lobby was a nice gathering area with high backed chairs and large low ottomans for playing cards or board games. Room was clean and comfortable. On our way out we peeked inside corner room/suite next to our double queen room - king and queen bed with room for rollaway. Perfect for families. We'll have to book one of those next time."
July 30, 2015
"My wife and I spent a week at this resort. We requested a water view room and couldn't of been happier with the room that we received! Complementary breakfast was hearty - eggs sausage, fruit, pastries…plus all the usual stuff. Easy drives to Holland, Grand Haven, and Pentwater. Plenty to do, and beautiful beaches! But, the best part was the view of sunsets from our room every night!"
July 27, 2015
"Check in was easy and all staff we encountered were very nice. Our King suite was very spacious. The kitchenette was nice and we enjoyed coffee on the little balcony overlooking the marina. The room was very clean and had nice bedding and bath amenities. The breakfast was much more than a typical hotel breakfast. 2 restuarants inside gave nice options for meals without having to go anywhere else! We were very impressed and will return soon!"
July 25, 2015
"It's tough to find a nice hotel at a decent price on the water. This had a bit of a resort feel to it. Outdoor boardwalk with restaurant and live music. Both indoor and outdoor pools. Room windows were sliding glass doors that you could open all the way and let the fresh air in. Free breakfast, free parking, free Wi-Fi. Good price. I'd certainly stay here again."
July 19, 2015
"This is a really nice hotel, with significanly larger than normal rooms. My favorite spot is the pool area outside with sun clams (giant round very comfortable loungers that you can adjust the shade on). Should you have a rainy day, there is also pool/hot tub inside. The restaurant next door is also great. We have returned twice because nothing else in the area is as nice and delicious."
July 15, 2015
"This was our first time staying at the Shoreline Inn and we were not disappointed. We arrived early, around 3:00 and we were able to check in. The staff was friendly and professional. We had a water view room on the seventh floor. We had two queen beds which were comfortable. The choice of firm or soft pillows was a nice option.Over all we enjoyed our visit and would recommend the Shoreline Inn as we plan to come back again."
July 6, 2015
"This was a very nice, clean hotel. Staff were very helpful. I loved having a view of the lake. My only regret was that we could not stay longer. We checked in late at night after a day at Michigan Adventure, and checked out after breakfast the next day. We hope to return next year with a plan to enjoy some local beaches."
June 26, 2015
"For our anniversary my husband and I decided to visit the Muskegon area to ride the bike trails and booked a room for two nights at the Shoreline Inn. We both had never stayed in Muskegon so really did not know where to stay and used Tripadvisor for their advice. We certainly were not sorry! The hotel is right on the Lake and one of the trails is outside the door of the hotel. Other trails were close and we rode over 80 miles while there.
The hotel itself is beautiful, clean and modern even though its décor is Victorian. Our room was perfect! Super clean and the linens were awesome. I judge a hotel by many things and the towels were GREAT! Bed was super comfortable and the pillows were a dream. The complimentary breakfast was great. I loved the coffee and infused water offered as you walked into the door of the hotel. We did not use the pool or hot tubs but they looked clean and well kept. The exercise room is small but has all you would need. It was also very quiet never heard anyone all night and we were by the elevator.
The staff at the Shoreline Inn was fantastic. EVERY person who worked there no matter what they did smiled and asked how you were and if they could help you!
When we go back to this area no doubt we will stay here again!"
June 20, 2015
"Very impressed from the first step in the door! Beautiful environment, very helpful staff and the room was very nice! And the evening view... Perfect! Accommodation were excellent, service was great, location was perfect! Definitely will stay there again! Thank you for such an enjoyable experience."
June 15, 2015
"We went to Michigan Adventure and needed a place to stay overnight nearby. I checked Trip Advisor and came across this little gem. I was thoroughly impressed! Only about 7 miles from Michigan Adventure. It was delightful! Muskegon's only waterfront hotel. We ate dinner at the Lakehouse restaurant which was amazing!!! They served us a wonderful dinner and drinks. It was right off the beautiful marina. They also had entertainment. The manager stopped by our table to make sure everything was going well and I told him that I thought I died and went to heaven! The property was beautiful including an indoor pool (the water felt like bath water) with two jacuzzi's. They also had a beautiful outdoor pool, too. Pools were heated and both were very warm. The outdoor pool overlooked the marina. They also had cabanna's for relaxing. It was so nice that I thought it was only for yacht owners or country club members when I first arrived, but no, it was open to all hotel guests. I believe the restaurant was open to the public. The rooms were spacious and nice! They even have specials for summer get-a-ways including Michigan Adventure. I would be hard pressed to find any fault with this property. Everyone was nice and accommodating. To top it off, we went down for a full hot breakfast that included scrambled eggs, sausage, hash browns, danish along with all the other breakfast essentials INCLUDED IN THE PRICE! *we definitely thought it was extra! For the price, YOU CANNOT GO WRONG! Upon check in, we asked the desk clerk for a room with a view because we love ambiance, and he definitely obliged us. I have NOT ONE complaint! We will definitely be going back!!! p.s. they even had lakefront cabanas just for relaxing in and watching the sunrise or sunset! Perfect!"
June 12, 2015
"This is a high class hotel, and is not #1 in Muskegon by chance. The hotel is in a great spot by the bay with 2 bars and restaurants available. Rooms are well designed and decorated. Not all rooms have a balcony but they all have sliding patio doors. The soap, shower gel and shampoo are higher quality products than we have seen at any other hotel. Breakfast also was better than most hotels - with eggs, sausage links and potatoes on the buffet. Elevators are fast and the staff is helpful. What more could we ask for? Thank you for the amazing weekend!"
June 5, 2015
"Our room was beautiful, large and very clean. The only small issue was that the TV wouldn't turn on, but maintenance came up within minutes and took care of it. The front desk was attentive and made sure the issue was resolved. We enjoyed the breakfast and the grounds! I could not believe they had 2 pools, amazing lounge furniture, and a walkway along the lake. My husband and I had the best weekend. I would recommend coming staying here. You will not be disappointed."
June 1, 2015
"I spent a weekend alone at the Shoreline Inn and ejoyed every second of it. The staff were all very friendly and helpful. Breakfast was great with choices above and beyond "continental". I enjoyed an afternoon on one of the shoreside lounges under a shade tree. I laid by the pool and had dinner next to the marina. This place is an oasis. I can't wait to return."
May 11, 2015
"My friend and I decided to take a two night trip to Muskegon without booking a hotel in advance. We came upon the Shoreline Inn and thought that it would be very expensive, becuase the outside was very attractive. We pulled in and inquired about the price and decided to stay, because it was within in the amount we wanted to pay, plus we ended up with a view of Muskegon Lake. The front desk staff was very helpful and attentive. The hotel is very welcoming with the infused waters that are available thoughtout the day. The room facing the bay afforded us the most magestic views of the sunset. The room was a spacious size and was decorated nicely with room to move around. I highly recommend the Shoreline Inn in Muskegon for anyone traveling through the area."
May 4, 2015
"My daughter and I were in MI for the Tuplip Time Festival. The hotel was completely booked and we arrived at midnight. Our room was wonderful! We loved the view on the 4th floor. The sliding doors opened so we could watch the sunset and catch the breeze. The continental breakfast was great - great variety of food. They even use real silverware and dishes. Friendly staff answered every question. The rooms were clean comfortable. We were able to enjoy the pool and hot tubs. We walked along the water after dinner. We felt very safe in the area. I hope that we can come back soon with our spouses to enjoy the wonderful accomodations and atmosphere again."
May 2, 2015
"We were here for my son to try out for the USHL. What a great hotel! The rooms are nice, the beds are comfortable. There is free wifi and breakfast. The view and setting is so nice and having the pool inside and the pool outside was a treat. No question I would recommend this hotel."
April 12, 2015
"After a long drive, I needed a place to relax before the next day of meetings. I found the perfect place! I splurged and checked in to a corner room with a jacuzzi and a balcony over the lake. What a great way to wind down after a long drive! I am planning to take a trip back for a long weekend and really enjoy the area. Can't wait to visit again."
March 26, 2015
"This hotel is great! We had a king size bed with a fridge and microwave, also a great view of the lake. The hotel has a 24 hour pool with two jacuzzis. Also a great complimentary breakfast consisting of eggs, sausage, potatoes, whole grain bread and fruits (plus much more). They even had soy milk. Great stay for couples or families. I would recommend staying here if you come to Muskegon."
March 20, 2015
"Whenever we travel to Muskegon - we try to always stay at this hotel. We just stayed there for two nights and again we were not disappointed. The staff is always friendly, everything is always clean and the rooms comfortable. The views of the lake in the morning and evening are just gorgeous. Our room was stocked nicely with toiletries and towels which was very nice of the cleaning staff when they came in to make up our room on the 2nd day. Room service was fast and the pool being 24 hours is just unseen anywhere. The breakfast in the morning is great. Our weekend was perfect! We love this hotel and can't rave about it enough. Stay here - you won't be disappointed."
March 11, 2015
"I stayed at the Shoreline Inn for three nights on a business trip. The hotel was awesome!!! I had a lovely corner room with a jacuzzi and fireplace. The rooms are very spacious and have such a homey feel to them. The front desk staff was extremely helpful and very friendly. The breakfast bar was very good. I would love to bring my family here for a vacation. I highly recommend this hotel, one of the best I've stayed in!"
February 27, 2015
"We stayed here while in town for a funeral. The staff was extremely helpful and friendly. The hotel is beautiful and our room was amazing. We had lots of room to move around in our corner room. The breakfast was very surprising, much more than continental breakfast. Couldn't have asked for more accomodating staff. Would love to come back for fun next time!"
February 9, 2015
"We had a great stay at Shoreline Inn. Great location on the water. Excellent service. The hotel was very clean and nice. We enjoyed the pool and hot tubs. The restaurant on site is nice and reasonable too. Breakfast was plentiful and delicious. We will be back soon!"
February 3, 2015
"Great hotel on the water. Excellent service. Beautiful and clean rooms. Great bar with good food. Good breakfast included. Nice pool and jacuzzis with fireplace and exercise room. Can't get a better deal for the price!"
January 30, 2015
"I have stayed at Shoreline Inn, for extended time, on numerous occasions and have always felt at home. All the staff are very courteous and will always go out of their way to make you feel comfortable. You are always met with a pleasant smile by the clerk at the desk. Housekeeping works very hard to keep the facility and the rooms very clean and tidy. The "Lake Effect Bistro and Lounge" has a great menu and wide selection of adult beverages and some of the friendliest barkeepers in the city. The facility itself is spectacular as soon as you walk through the door, with its very, very spacious rooms, indoor and ourdoor pools, and its harbor right outside the door. Convenient to get on and off US 31. Shoreline Inn has it all."
January 19, 2015
"Superior service, a great value and a super hotel, not to mention the location! Famil of 4 - we booked a corner room which was all windows with sliding doors and a balcony. Amazing views and lots of space inside. The fridge and counter space was great to have. The room was super quiet and comfortable. I already miss the Shoreline Inn! I'm planning on returning in the summer."
January 13, 2015
"A great place to stay! Very clean. The staff makes you feel V.I.P. Quiet rooms, heard no hall traffic, shutting doors, nothing! The staff is very knowledgable and helpful. Breakfast was incredible! The restaurant behind the hotel offers superb dining. Pool area and game room are open 24/7 - awesome! A 2nd stay is a must!"
January 2, 2015
"Awesome facility. Staff was excellent. We enjoyed an awesome breakfast. Service was wonderful and everything was top notch and very clean. We went to the New Year's Eve party in the hotel's conference center and had a blast! Thank you for the hospitality!"
November 24, 2014
"Lovely hotel with a great view of Muskegon lake. Immaculately clean and well furnished. Beds were made exquisitely with washable duvets, instead of those old fashioned bedspreads that are rarely laundered. We enjoyed a late night dinner and drinks at the new restaurant inside the hotel. We received excellent service there. The front desk staff was genuinely friendly and welcoming."
October 30, 2014
"This was our first trip to Michigan. We booked the stay to celebrate our 40th anniversary. We picked this hotel because it is part of the Choice Hotels' Ascend Collection chain, so we knew it would be special. We were greeted by a sweet front desk clerk who immediately wished us a happy anniversary. Our room was spacious and the view we received allowed us to watch sailboats on the lake. We slept very well. The hotel was quiet, even on the night in which a hockey team was staying. Every staff member we encountered smiled and greeted us. We enjoyed the 24 hour pool, and we able to get in quiet, early morning swims. We plan to return to Muskegon for our next anniversary as well and can't wait to stay here again!"
October 22, 2014
"We were absolutely amazed with this hotel. Even more amazing is that it is part of the Choice Hotels chain, so we were able to get rewards for staying here! I can't possibly find anything we would change. Check in/check out was easy and the staff was very friendly. Our room was beautiful and we had sliding doors to open and let in a cool lake breeze. The hotel is within walking distance of downtown Muskegon and we found two awesome local breweries that we can't wait to visit again. The next morning, we took an 11 mile run by the water using trails that are just outside of the hotel! Breakfast was included in the rate. Overall, GREAT VISIT! We would love to come back again!"
October 15, 2014
"A nice, clean and comfy hotel. Beds are great. Rooms are nicely decorated and quiet. Breakfast was good and offered early for us early risers. This was our second trip to the hotel and we were just as impressed as we were the first time. It was a busy weekend for them (with 2 or 3 wedding parties staying there) but we hardly noticed them! The staff was just as prompt and courteous as always! Great job!"
October 8, 2014
"While traveling on business it was recommended that we stay at the Shoreline Inn. We paid a little extra to upgrade to their Club Level Rooms. What a wonderful experience we had! Part of the upgrade included two free drinks per night at their lobby bar. The room was beautiful, tastefully decorated and spacious. There must have been 6 pillows on my bed, some soft and some firm. The room was very clean and I enjoyed the extras that come with the upgrade, including a robe that I snuggled up with after my shower and a lapdesk that allowed me to check my emails comfortably while sitting on the bed! The breakfast is better than most hotels I've stayed at. I hope to come back to the area soon so I can stay again."
September 29, 2014
"My husband and I were pleasantly surprised at how nice the room was. We had a corner room with a fireplace and Jacuzzi, and were amazed by the view we received. We could open up our patio doors and enjoy the sunset each night. We also enjoyed dining at the Bistro downstairs. They had some of our favorite Michigan beers too! We'll definitely be back!"
September 23, 2014
"What a wonderful stay! We used our Choice Privilege Points to book two free nights in a Penthouse Room and enjoyed every minute of it! The staff was very friendly and helpful at check in and the room was very clean and well appointed. We had an amazing view, full kitchen (with dishwasher, stove, etc), and a lovely set table. The room was even more enjoyable once we had room service delivered from the Lake House. This is one of our favorite places to eat! I am already looking forward to an upcoming stay with my mom and sister for a birthday weekend. Thank you for the wonderful stay!"
September 11, 2014
"Beautiful place with gorgeous views of the water and the downtown area. We didn't want to leave! We ate at the Lake House restaurant which is just a quick walk from the hotel. It is on the water as well and has amazing food! The new bistro restaurant inside the hotel was a great place to have a nightcap. We can't wait to come back!"
September 5, 2014
"Clean & friendly. 2 pools for the grandkids to play in, two hot tubs for the adults to soak in. Free ample parking. Huge breakfast buffet. We had a lot of fun in the game room/arcade area. I enjoyed the enthusiasm of each and every staff member on duty while we were there. I highly recommend this hotel for business travel or a personal getaway."
September 1, 2014
"Right on the lake next to the marina. Great looking hotel inside and out. Pay extra for a water view! Free breakfast in the morning has hot and cold options. Really nice shop inside is open 24 hours with food, drinks and stuff you might have forgotten to pack (like toothpaste). Not too bad pricing either. Nice indoor and outdoor pool area. If you are in Muskegon, you really should stay here!"
August 21, 2014
"We stayed here two nights and paid extra to book the Club Level. The room had a comfortable king size bed, iPod dock, bath robe, Keurig coffee machine and a voucher for complimentary drinks at the lobby bar. We also had free water bottles in the fridge (nice touch). The front desk receptionists were very pleasant and gave us directions to restaurants in the area that were amazing. The restaurant next door was also very good. Our stay overall was great! Thank you!"
August 8, 2014
"My daughter, my grandsons and myself stayed here and felt so safe and secure. The hotel was wonderful. Guest services were very helpful. Room was very clean, breakfast was very good and plentiful. Very good location, both pools were fun and well kept. Walking along the pathways by the lake was very relaxing. Room view was beautiful and beds were very comfy."
August 4, 2014
"I love this hotel. I stay there several times a year and always hate to leave! The view is absolutely gorgeous - worth spending the extra for a corner room. The staff is wonderful! Everyone I ran into said hi and wished me a good day. I love the addition of the Bistro - food was excellent! The pool area is so relaxing and very clean. This is a great place for anyone - lots of activities close by for families. I've stayed at hotels all over the US and this is my favorite!"
August 1, 2014
"We stayed here again for several reasons. 1. Jacuzzi rooms 2. water view 3. free delicious breakfast 4. CLEAN 5. inside and outside pools 6. 15 minutes from Michigan Adventure."
July 27, 2014
“We booked this hotel for 2 nights on a girls getaway. We love the Muskegon area for the beaches and beautiful Lake Michigan. When we arrived our room was ready, a very friendly bell man came & took all our luggage (and there was a lot) right up to the room & took everything off the cart as well in the room! Our room was huge! Large King size bed, and queen bed in seperate area. 2 tv's, large doorwall to open to a beautiful view of Muskegon Lake and the Marina. 2 pools, 2 restaurants to choose from, the friendliest staff I have ever encountered, and the cleanest hotel I have ever seen. The furnishings are high end antiques and the beds extremely comfy. I would stay here again anytime - what a wonderful 2 days we had. Next time we will stay longer.”
July 26, 2014
“The Shoreline Inn has been refurbished to look like something out of 100 years ago. Yet the best part of the hotel is the room size and the view. So close to Michigan’s Adventure! Two options for room service which is unheard of.”
July 25, 2014
“This hotel was newly remodeled so it looked brand new. Everything was clean, our room was huge and had an extra sink, full size fridge and microwave. The breakfast was good and included a lot of options. We also visited the Lake House restaurant and had a great experience. The hotel pool was nice and warm and also had two hot tubs for relaxing.”
July 14, 2014
“Very pleasant experience. We had a great time as a traveling family of four. Impeccably clean with courteous staff. Outstanding views of the marina and lake. Two onsite dining options, both appealing. Nearby several Muskegon-area attractions, most family friendly.”
July 1, 2014
“We were pleasantly surprised by this hotel. I will never stay anywhere else when I come to Muskegon. The hotel is beautiful and the staff is superb. The view was just gorgeous and our room was very spacious. I enjoyed the quietness of the hotel – no kids running the halls, no traffic.”
June 23, 2014
“We could not believe that this hotel did not cost more than it did. The room was huge. The pools and hot tubs (yes, plural) were very nice and well kept. The breakfast was wonderful! We will definitely be back!”
June 16, 2014
“Very close to Michigan’s Adventure which is a huge plus. We really hit the jackpot staying here! Everything was great from the moment we parked the car. My kids loved the room and the balcony. Both pools are very clean. Breakfast was perfect for our family, and we left stuffed. We had such a great time!”
June 12, 2014
“The hotel is designed in a vintage classic European style…very nice. Hotel is located right on the marina and our room had sliding doors to the outside. The staff was very friendly. The rooms were clean with a fridge and a microwave. The halls were very quiet. Great breakfast.”
May 30, 2014
“What a great location! Within walking distance to Downtown Muskegon and only a couple minute drive to the beach. Everyone at the hotel is so nice and helpful. The bar was the perfect place to relax after a day with the family. Loved the Lake House next door.”
May 28, 2014
“The Shoreline Inn exceeded our expectations. Our room came with a wonderful view of the lake and a superb sunset. The hotel itself was modern and clean. Beds were excellent. Staff was professional and helpful. The restaurant next door was great to sit out on the deck and have a couple drinks and dinner.”
May 12, 2014
“Wonderful property – you won’t be disappointed. Clean and comfortable accommodations with great staff! Only a 2 block walk to Downtown Muskegon – full of must see historic sites. Would stay here again in a heartbeat!”
May 6, 2014
“I will never stay anywhere else when I’m in Muskegon. There was ample room in our room for myself and my three guests. We enjoyed a cocktail in the bar overlooking the pool and a beautiful walk along the marina. We were able to take full advantage of our full size fridge by bringing items to grill on the outdoor grilling area. Amazing value!”
April 19, 2014
My family of four (two adults / two children - 16 & 11) spent one night in April 2014 at this hotel. We all had a wonderful experience. It is a very nice hotel and the staff is very friendly. There are many very nice touches throughout the hotel. My family especially liked all the nice sitting rooms throughout the hotel (one room included 4 computers available to guests). The breakfast that was included was tremendous (eggs, bacon, sausage, breakfast style potatoes, yogurt, etc) and the breakfast area was also very nice; much nicer than most hotels. The wall coverings, bed spreads, carpeting, and antiques just made the place feel more upscale then the price we paid.
April 3, 2014
Clean, convenient. Was able to use the indoor pool which the kids loved. Very big spacious room with nice size fridge. The best part was the restaurant next door. The most amazing food ever. Will definitely return here.
March 30, 2014
My stay was short as it was for business the next morning. It was my first visit to this hotel and the city of Muskegon. I was shocked that a hotel decorated in such ornate, antique fashion was so impeccably clean! The lobby, common areas and business center had a lot of charm and old flavor.
My room was booked under the company's room block and had no issues with check-in. The clerk was extremely friendly and attentive. When I got to my 6th floor room, neither key would work. I went back down, the clerk fixed it immediately and even accompanied me to my room to be sure they worked this time. Nice.
The room was perfectly clean, the furniture had a solid, antique feel. It was very quiet, not even noise from the elevator right outside my room. There was a microwave, coffee maker, fridge and sink — basically a mini-kitchenette. The desk area was very useful with enough outlets, a comfortable desk chair and free (fast) Wi-Fi to do online work. The bed was comfortable with plush comforters and sheets with soft and firm pillows.
I didn't visit the indoor pool, but it looked very organized, clean and inviting.
I was most impressed with the free breakfast. Eggs, bacon, sausage, potatoes, yogurts, fruit cups, waffles, assorted breads, cereals, various juices, milks, coffees, teas. Most of the food is in the bar area, but be sure to walk into the dining room for more choices! Everything was well stocked and clean with plenty of variety including tortillas and toppings for breakfast burritos,
Besides being so well-kept, the other high impression was the friendliness of the staff. I'm not sure if one can be "over-friendly", but if so, they did it! Every time I passed a maid, clerk or maintenance person they ALWAYS greeted me or even struck up conversation. They made you feel like they were genuinely happy that you were there. That really made me feel welcome.
I only wish I had more time to enjoy this fantastic hotel! Maybe I'll make a weekend leisure trip back to Muskegon!
Mar 7, 2014
"Wonderful view of Lake Muskegon and well maintained facility. Easy to find as it clearly stands out in the Muskegon skyline. Many great places to visit within minutes of the hotel, or the hotel itself offers great choices. Top notch breakfast as well."
Feb 25, 2014
"Very nice hotel. Clean, updated and friendly staff. Room was quiet - I had the best night sleep I have ever had in a hotel. Breakfast was good - opened at 6:00 am which is what we needed for an early start. We also ate dinner at the restaurant next door and the food was excellent. This hotel would be a nice location for a romantic getaway."
Feb 22, 2014
"My wife and I spent a post-Valentines getaway here and really enjoyed the hotel. The room was very clean--she particularly noticed that the comforter seem freshly washed. The full refrigerator and Keurig instead of a regular coffeemaker were pleasant surprises. The 9th-floor view was very nice, even in winter. The breakfast was great. There was a full hot breakfast on the bar, and after we filled our plates, discovered lots more choices in the dining room! Bacon was a extra touch that I don't usually find in hotel breakfast buffets. All the staff I encountered were friendly and helpful."
January 20, 2014
"We come to Muskegon for business and the company always books us at Shoreline Inn. It's a great hotel, right on the water. The staff is always so friendly and helpful. The room is clean, comfortable and never looks worn. The beds are so comfortable and I was tempted to sneak a pillow home they were so comfortable!
They've recently redecorated the lobby and it's beautiful. They added a lobby bar, which is perfect for a nightcap.
The business floor, which we don't always get, is great! It has perks that makes your stay there extra special.
Free breakfast includes hot items including make your own egg tortillas. Yum!
We will be back for sure!."
January 4, 2014
"I really did enjoy the cozyness of th e room and the staff was friendly and helpful. I would definitely stay again! The staff all had good attitudes and were full of smiles."
January 1, 2014
"We stayed for New Year's Eve and had such a great time, we didn't want to leave! We will definitely be back and will recommend the hotel to our out of town family and friends!"
December 16, 2013
"We stayed in a suite on the tenth floor. It was a beautiful room with a good view. There was a nice kitchen area. The bathroom had a jacuzzi tub with doors that opened to the dining area righ tin front of the gas fireplace. The breakfast was very good with a lot of selection. I would stay here again."
November 30, 2013
"Great hotel experience. Every staff person was kind, efficient and professional. Front Desk went above and beyond to serve us. The rooms are magnificent and the views of Muskegon Lake are awesome. Great place to get away."
November 23, 2013
"From the moment I entered the hotel, I was impressed by the decor; rich colors, vintage feel, antiques that adorn the halls and walls. It was a warm welcome on a windy day. The staff was friendly, professional, and empathetic, checking on every possibility to accomodate my needs. They relieved the frustration I was experiencing prior to arriving. Once I opened the door to my room, I was so impressed by the spacious room and luxurious decor. There were sliders that spanned two of the walls, inviting me to take in the views and relax. The fireplace instantly made the atmosphere cuddly and helped shake the chill from outdoors. I was able to settle in, get work done on my laptop while laying comfortably on the king-sized bed with a variety of pillows to accomodate my preference of soft vs. firm. My desire to treat myself like a queen was complete when I had room service deliver a very tasty meal. No hassles, just pure bliss. This was a Pure Michigan experience, and I didn't even take in all the hotel had to offer. On my next stay, I look forward to enjoying the other amenities and company of other guests at the fitness room, pool area, and business center. I might even indulge in a drink at the bar area. Come join me - I'm sure you will want to share your experience as well."
November 11, 2013
"We drove here on a whim, with no plans - checked in late that evening. What a beautiful surprise! The inside of the hotel is very neat and well decorated with a modern vintage feel. When we woke up in the morning and opened our windows, we looked out onto the lake. The staff was very kind and courteous during our visit. We will be going back! Also, they have the world's best pillows!"
October 19, 2013
"I have stayed here twice and both times had a great sleep, they make sure the hotel is quiet after 10pm. Rooms are spacious and if you get the chance to request a room, ask for the lake view. I would stay here again!"
October 5, 2013
"This was one of the most beautiful inns we have ever visited. Our service and room over the water was perfect. We could not have asked for anything more in a breakfast. Thank you for a memorable weekend. We will return!"
September 28, 2013
"I stayed here for a work related trip. The price was amazing and the view was fantastic -- overlooking the marina. They put in all the stops -- desk, microwave, fridge, kitchen sink, wardrobe, flat screen TV, sliding doors that open to the outside, coffee maker, comfy king bed with arm chair. Hot breakfast buffet in a large dining area overlooking the marina with plenty of choices of food. Nice little shop to pick up what you need and a business center. If you are a walker/runner, you will like the paved walkways. Oh, I loved the lobby decor -- really cool antiques all over the place. I feel like the manager/owner cares about the appearance and experiences of guests. My dinner at the adjoining restaurant had a great atmosphere and terrific live music."
September 22, 2013
"This is truly a hidden gem. The hotel is tastefully decorated and the staff is first rate. The rooms are spacious and have a very "homey" feel rather than a hotel room."
September 15, 2013
"Very happy that we decided to stay here - I will be back! Hotel is clean, staff is friendly and the views are wonderful! I loved waking up to the morning sunrise view from my bed and loved the views of the water and early morning fishing boats."
September 13, 2013
"We can't wait to go back! I absolutely love this place!! It was gorgeous. The bed was so comfortable and the living quarters was very comfy. The view was so amazing. The pool was open 24 hours and the choices for breakfast were very nice!"
September 4, 2013
"Best kept secret on the MI Shore. Beautiful hotel, right on a marina. Can walk to downtown area, rent a bike or boat, or just sit and watch the boats go in and out of the marina. Excellent free breakfast."
August 29, 2013
"I was simply blown away from the minute we walked in the door. The atmosphere in this charming hotel just made me want to stay for weeks! My bed was the most comfortable bed I've ever slept on in a hotel and I do a lot of traveling! The bathroom and shower were just as amazing as the rest of the room. Breakfast the next morning was way more than expected. I would HIGHLY recommend staying at the Shoreline and I cannot wait to return!!"
August 22, 2013
"This is possibly one of the most amazing hotels that we have ever had the pleasure to rest our heads at in the state of Michigan! This place was more than an inn...it was an entire experience in itself. The Shoreline is not the run of the mill hotel that you see or stay at every day. There is nothing standard about this place. The minute you walk into the lobby you will be impressed. The decor is stunning. There are antiques throughout. Care to be refreshed? There is a coffee bar with flavor infused waters as well. All on the house. There is a very generous sitting area with an computers and wifi. Also there is a small store where you can purchase anything from food and booze to toys for the little ones. The bar is comfortable and service was excellent. There is also free breakfast in the morning. The two pools are perfect and there is a small game room outside the indoor pool area. The service is impressive. It seemed all of the staff was happy and very eager to answer even the silliest of questions. All of our needs were met in a matter of minutes."
August 15, 2013
"We had a spacious corner room with views of Muskegon Lake, sliding doors that open for fresh air and iron railing for safety. Room came equipped with a fridge, microwave, whirlpool tub, separate shower and a gas fireplace with a little table and chairs. Free wireless. This was so unexpected for the price we paid. There is an outdoor and indoor pool, little cabanas and cushiony chairs. Felt like we were in Florida, not Michigan! Our stay even included breakfast! Bikes available for riding on paved bike path, kayaks, paddle boats, pontoon boats for rental. Next door is a fabulous restaurant. Awesome! Sit inside or out. You won't be disappointed!"
August 11, 2013
"The staff were friendly, very nice renovations. gorgeous view, two pools and two jacuzzis! The lawn to the outside pool is fabulous and super comfy chairs for sunbathing. We will be visiting again for sure!"
July 8, 2013
"My family & I stayed here for several days while attending a nephew's wedding, part of which was in the hotel facility. The room was lovely even though we didn't have a view of the lake. The room was very large and quiet. The staff was quite helpful adjusting the cleaning time to be more convenient to us. We were traveling with 2 young children and were very pleased with the family atmosphere of the entire hotel. There was a large grassy area outside the indoor pool where the younger children could run and play together and be seen while the adults talked in a nearby seating area. Our group ranged from 8 months to 65+ and we were all pleased with the arrangement. We enjoyed the complimentary breakfast as well as the availability of the restaurant on premises. Having the reception in the hotel's conference center was most convenient. no parking hassles...just walk over. I would definitely recommend this hotel to friends and would love to visit again."
July 4, 2013
"We stayed there for a night and had a very pleasant experience. Front desk was very nice and attentive. The room was large, the hotel grounds are gorgeous. It does every justice to its "boutique" status! The hotel smells nice, everything is clean and well taken care of. Once we arrived at our room, front desk called us to check if everything was to our liking! What a nice touch! Loved it and would certainly come back!"
June 20, 2013
"I've stayed here 3 times for business and love it. I wouldn't come up for my business trips if they put us up at another hotel. Excellent customer service. The rooms are always clean and comfortable. The food at the hotel's restaurant is delicious!"
June 8, 2013
"The views from the balconies were AMAZING! If you plan on staying here, I HIGHLY recommend booking a corner room! The kids enjoyed both the indoor and outdoor pools, and walking along the walkway out to the pier. You could watch boats coming and going from the marina also. If we ever vacation in Muskegon, this will definitely be where we stay again."
May 27, 2013
"Our overall impression of the Shoreline Inn was excellent. They cater to the customer 100% and it was nice to be treated as if our patronage mattered to them. A beautiful facility indeed & we will definitely stay again."
May 9, 2013
"This place is a hidden secret! The staff was fantastic and patient. The hotel itself is beautiful, very elegant, right on the water. Rooms are private and extremely well decorated...all looks very new."
April 29, 2013
"Very clean and spacious rooms with refrigerator and keurig coffee pot in our room. Bed was comfortable and we had a great view of the lake. We enjoyed the hot tubs, fireplace and pool. Breakfast was very good and filling. Nice to have coffee available all day. The staff was very nice and welcoming. I would highly recommend this hotel."
April 14, 2013
"Upon arrival, we were greeted by friendly and helpful staff. The hotel is beautifully decorated and very clean. We enjoyed the pool and TWO hot tubs! The beds and pillows were very comfortable and the rooms are spacious and comfortable. The breakfast was nice and we got plenty to eat. I would highly recommend this hotel!"
March 28, 2013
"Loved everything about the hotel. It was a nice change. We loved the appearance and the lake view from our room. And the layout of our room, and the size. Also loved that we could control our own thermostat with in wall vents instead of the big bulky heaters other hotels have."
March 22, 2013
"We continue to have a good experience there. The staff provided a complimentary room upgrade as we were celebrating our 21st anniversary while watching our son play w the Jacks. Thank you!"
March 17, 2013
"It is beautifully appointed and furnished. Excellent amenities. Really couldn't want for more. Many thanks!"